01392 663000|info@exetermartialarts.co.uk|Free Taster Class

Job Vacancy at EMA

We have a fantastic new opportunity coming up at Exeter Martial Arts for a Customer Service Administrator to join our team at our central Exeter gym. This position will be available from 25th March 2019 for 32.5 hours per week during our operating hours of 3pm–9:30pm Monday–Friday.

We are looking for a person with excellent communication skills. They need to be confident, sociable and a great team player, able to think quickly and creatively and rapidly build rapport on meeting new people. Excellent organisational skills and attention to detail are essential.

The role includes being front of house throughout our operational hours, representing Exeter Martial Arts. A key part of your role will be meeting and greeting new and existing customers, dealing with customer queries and selling our training packages.

The successful candidate will deal with membership, insurances and new potential customers both face to face, on the telephone and via email. Basic IT skills and the ability to deal with telephone and email queries and update social media platforms regularly are required.

Customer service or Sales experience is preferred but not essential. An interest in sport, fitness or martial arts is preferred but not essential — training will be provided. Salary is £8–£9 per hour depending on age and experience.

Please send any enquiries and CVs to info@exetermartialarts.co.uk before the closing date of 22nd February.

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